🔐 Privacy Policy

Ceylon EduX – A Proud Product of IB International (Pvt) Ltd

Effective Date: WITH EFFECT FROM THE 24TH , AUGUST , 2025

At Ceylon EduX (“Company”, “we”, “our”, or “us”), protecting your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access our website, online learning platform, and related services.

By using our platform, you agree to the practices described in this policy.

1. Information We Collect

  • Personal Information: Full name, email address, phone number, billing information, student/teacher registration details.
  • Educational Information: Courses enrolled in, progress reports, grades, certificates, uploaded assignments, feedback, and learning analytics.
  • Technical Information: IP address, browser type, device information, operating system, cookies, session tracking, and usage statistics.
  • Payment Information: Securely processed payment details for course subscriptions (handled through third-party payment gateways; we do not store credit/debit card details).

2. How We Use Your Information

  • Provide and improve online education services.
  • Personalize learning experiences.
  • Communicate important updates, notifications, and customer support.
  • Process payments securely.
  • Ensure compliance with legal obligations.
  • Monitor site usage and enhance security.

3. Cookies & Tracking Technologies

Ceylon EduX uses cookies and similar technologies to remember login sessions and preferences, track learning progress, and analyze platform performance. You may disable cookies in your browser settings, but some features may not function properly.

4. Sharing of Information

We do not sell or rent your personal data. Information may only be shared with:

  • Service Providers: Payment processors, IT support, cloud hosting, and analytics tools.
  • Educational Partners: When required for course delivery or certification.
  • Legal Compliance: If required by law, regulation, or government request.

5. Data Protection & Security

We implement industry-standard measures to protect your information, including encrypted data storage, secure payment processing, and restricted access to sensitive data. However, no online system is 100% secure. Users are responsible for safeguarding their login credentials.

6. Your Rights

Depending on your jurisdiction (GDPR/CCPA and other laws may apply), you have the right to:

  • Access, update, or correct your personal data.
  • Request deletion of your account and related data.
  • Withdraw consent for marketing communications.
  • Restrict or object to certain data uses.

To exercise your rights, contact us at ceylonedux@gmail.com.

7. Children’s Privacy

Ceylon EduX services are primarily designed for students above 13 years old. For younger learners, parental/guardian consent is required. We do not knowingly collect information from children under 13 without such consent.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of third-party sites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

IB International (Pvt) Ltd
Email: [ceylonedux@gmail.com]
Phone: [+94 70 551 9933]